ReNew Cleaning Co. - Privacy Policy

Your privacy is very important to ReNew Cleaning Co. We have developed this Privacy Policy in order for you to understand how we collect, use, communicate, protect, and make use of personal information.

When accessing the https://TheReNewClean.com website, ReNew Cleaning Co. will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number used by computers on the network to identify your computer. IP addresses may be automatically collected by our web server as part of traffic data so that information, such as the web pages you request, can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ for information received online, by mail, and by telephone. This also applies when you register on our website, submit a form using your email address, or make a purchase or payment through services connected with our site.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, responding to requests, scheduling and delivering services, processing payments, communicating with customers and prospective customers, improving our website, and making available other services or information.

We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us or such information is collected through ordinary website technologies described in this Policy. We do not sell personal information for money. We may share information with service providers and business partners that help us operate our website and business, including scheduling, payment processing, communications, analytics, accounting, and marketing services, subject to applicable law.
We may disclose information when legally compelled to do so, when we in good faith believe that the law requires it, or when reasonably necessary to protect our legal rights, customers, business, or security.
Categories of Personal Information We May Process

Depending on how you interact with us, we may process contact information; service and transaction information; communications; payment-related information handled through our payment providers; device, IP address, cookie, and website-use data; and information you voluntarily provide through forms, email, phone, or other communications.

Categories of Third Parties We May Share Information With

Where reasonably necessary to operate our business, we may share personal information with service providers such as website hosting and technology providers, scheduling and customer-management platforms, payment processors, communications providers, analytics and marketing providers, accounting or professional advisers, and cleaning professionals or service partners involved in fulfilling a requested service. We may also disclose information when required by law.

Email Policies

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties. We may use service providers to help us deliver email or other communications, but those providers are expected to use the information only for authorized business purposes.

We may use your email address to provide information about ReNew Cleaning Co., respond to inquiries, send service communications, and, where permitted, send promotional communications. We will maintain information you send by email in accordance with applicable law.
CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, commercial email sent from our organization will identify the sender and provide clear information about how to contact us. Promotional email messages will also include information on how to unsubscribe from future promotional email communications.

Choice/Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in an email or by contacting us through our website. You may still receive non-promotional communications relating to quotes, appointments, payments, service matters, or other business transactions.

Use of External Links

TheReNewClean.com may contain links to other websites. We cannot guarantee the accuracy, privacy practices, security, or content of external sites not owned or controlled by ReNew Cleaning Co. Links to external sites do not necessarily constitute an endorsement by ReNew Cleaning Co. or its team.

Intellectual Property Rights

All copyrights, trademarks, logos, graphics, photographs, written content, design elements, and other intellectual property rights in and on our website and its content are the property of ReNew Cleaning Co. or its licensors, unless otherwise stated. The use of our trademarks, content, or intellectual property is prohibited without our express written consent, except as otherwise permitted by law.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative works from, copy, or otherwise exploit material from our website for commercial purposes without permission.
  • Redistribute content from our website, including onto another website, except as permitted by law or with our written consent.
Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassment, causing distress or inconvenience to another user, transmitting unlawful, obscene, or malicious content, attempting unauthorized access, or disrupting the normal operation of the website.

You must not use our website to send unsolicited commercial communications or use our website content for marketing purposes without our express written consent.
Restricted Access

We may restrict access to parts or all of our website and reserve the right to do so. If we provide you with a username and password to access restricted areas, you are responsible for keeping those credentials confidential.

Use of Testimonials

Testimonials that appear on this site may be received through text, audio, video, online review, or other submission. They reflect the individual experiences of customers who have used our services. Individual experiences may vary, and testimonials are not intended to represent or guarantee that every customer will have the same experience.

 
Testimonials may be edited for grammar, spelling, length, clarity, or privacy while preserving the substance of the customer’s comments. The opinions expressed in testimonials belong to the individual customer and do not necessarily represent the views of ReNew Cleaning Co.

How Do We Protect Your Information and Secure Information Transmissions?

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, email is not always a secure medium of communication. Please avoid sending highly sensitive information by ordinary email. Payment card information and other sensitive payment data may be handled by third-party payment processors through secure systems rather than by email.

We may use software and service providers to help monitor website performance, traffic, security, and unauthorized attempts to access or alter the site.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, complying with legal obligations, protecting against fraud or security threats, and enforcing agreements. Retention periods may vary based on the type of information, the purpose for which it is used, and applicable legal requirements.

Minnesota Privacy Rights

Minnesota law may provide privacy rights to certain Minnesota residents. To the extent the Minnesota Consumer Data Privacy Act (MCDPA) applies to ReNew Cleaning Co. or to particular personal data we process, an eligible consumer may have the right to confirm whether we process personal data and access that data; correct inaccuracies; request deletion; obtain a portable copy where required; and opt out of the sale of personal data, targeted advertising, or certain profiling where applicable. Eligible consumers may also appeal a decision we make regarding a privacy-rights request.To submit an applicable privacy request or appeal, contact ReNew Cleaning Co. through the contact methods available at TheReNewClean.com and clearly identify the request as a privacy-rights request. We may need to verify your identity before completing a request. If an appeal is denied, eligible Minnesota consumers may submit a complaint to the Minnesota Attorney General. Rights, exceptions, and response requirements depend on applicable law and the nature of the information involved.

To submit an applicable privacy request, contact ReNew Cleaning Co. through the contact methods available at TheReNewClean.com and identify the request as a privacy-rights request. We may need to verify your identity before completing a request. Rights and exceptions may vary depending on the law and the nature of the information involved.

Disclaimer and Limitation of Liability

ReNew Cleaning Co. makes reasonable efforts to keep website information accurate and current, but does not guarantee the completeness, accuracy, or availability of all website content or third-party links. To the fullest extent permitted by law, website materials are provided for general informational purposes without warranties of merchantability, noninfringement, fitness for a particular purpose, or other warranties that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, ReNew Cleaning Co. and its agents or associates will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, the website. Nothing in this section excludes liability that cannot legally be excluded or limited.
Policy Changes

We reserve the right to amend this Privacy Policy from time to time. Any revised policy will be posted on our website. If a material change requires additional notice or consent under applicable law, we will provide it as required.

Contact

If you have questions about this Privacy Policy, our website, the information we collect, or how we use it, please contact ReNew Cleaning Co. through the contact form or contact information provided on our website.

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